Residents in Wirral are frustrated as bin collections have been missed for weeks, prompting calls for better service and accountability.
Residents are calling for stricter penalties for the waste management company, Biffa, which has been handling collections since 2006. The council is looking to find a new contractor soon, but many are worried about the current service.
During a recent council meeting, it was clear that the missed collections were a hot topic. One resident, Nick, compared the rubbish situation to the “Winter of Discontent.” That’s pretty rough!
Councillor Vida Wilson mentioned that any future contractor needs a solid winter plan. She pointed out that other areas, like the Pennines, managed to keep up with collections despite the snow.
The council explained that the week with no collections was due to freezing temperatures making side streets dangerous. They also mentioned that the depot was overflowing, which caused delays.
There’s a lot of talk about improving communication with the public, too. Some councillors believe the contract shouldn’t be judged solely on the recent chaos, but they do want to see stricter penalties for poor performance.
In the end, everyone just wants their bins emptied regularly. It’s a basic service that people pay for, and they expect it to be done right. Let’s hope the council can sort this out soon!
