Barclays Bank has apologized for a technical glitch that disrupted services, leaving customers unable to access funds and make payments.
London: Barclays Bank recently faced a technical glitch that caused major issues. Customers couldn’t access their funds or make payments over the weekend. The bank has since resolved the problem and processed any delayed payments.
Many customers saw outdated balances and missing payments. After complaints, Barclays apologized, saying they would ensure no one was left out of pocket. They confirmed the issue was not due to a cyber attack.
The glitch lasted for days, causing trouble for millions. It disrupted tax returns and bill payments. Barclays reassured customers that they could still use their app and online banking services.
With some customers unable to access funds, Barclays is working to fix any outstanding issues. They are also extending call center hours to assist those affected.
Customers who missed tax payment deadlines due to the glitch won’t face fines from HMRC. This was a relief for many, especially those with urgent payments.
One customer, Paola Mereu, faced a tough situation when her house purchase payment failed. She and her family ended up temporarily homeless, waiting for the bank to resolve the issue.
Barclays has encouraged customers to reach out if they believe they deserve compensation for the inconvenience caused by the outage.
